Work at Starbucks


Starbucks is a well-established coffee company and a recognized brand, whereas its coffee shops and coffee houses are present in more than 65 countries of the world. At the of 2016, the company had over 23,500 shops worldwide, the biggest number of which were located in the United States (13,107), China (2,204), Canada (1,418), and Japan (1,160). Thus, it should not be surprising that many people want to try out how it feels to work at Starbucks, one of the most recognized brands.

Working at Starbucks implies a number of advantages, about which you can read a bit lower. However, one of the best things about working at Starbucks is the opportunity to work as many hours as you want. I.e. if you want to work full time, no problem. But working less than 20 hours is also acceptable! Yet, you will not be eligible to apply for a large share of the company’s benefits that it offers to the employees.

Starbucks Hiring Process

Starbucks is an attractive place to work at for many young people, as the company covers the costs of education

On the other hand, there are many aspects you should also be aware of before trying to send a Strabucks job application to the manager. First of all, keep in mind that the company gained such a huge popularity of its brand thanks to the thought-out marketing strategy, which also implies that the employees should wear Starbucks clothing, prepare drinks according to the procedure (there are even rules about how you should hand a cup to your client), and the company’s employees must be trained in general.

The hardest thing that you will face while working at Starbucks will actually be training. Once you have been accepted to work at Starbucks, you will have to pass a training session. It will be especially difficult for baristas. That means that you will have to be trained for 2 weeks, from 9 to 5, and master the skills of preparing various types of coffee. But what’s worse, you will be trained not only how to prepare coffee properly, but also how to make it wrong! Yet, you will definitely master how to prepare a great coffee until the end of the training session, since only practice makes it perfect.

Starbucks Perks, or The Reasons to Start Working for Starbucks

While work at Starbucks may turn out to be a bit tough, it will surely help you to master the abilities you will need in the business further. Besides, Starbucks employees may be as young as 16 years old! So if you have not gone even to a college yet, Starbucks can offer something especially valuable for you (you can see it in the list of the Starbucks perks below) – you will not have to think about where to get money for your higher education, and that all is thanks to Starbucks.

  1. Starbucks is a company that cares about its employees and covers their tuition fees. Perhaps, every person knows what a large share of the annual income can be eaten up by the tuition fees. If you work for Starbucks, you don’t have to fret about that! While working for Starbucks, the company will finance your studying at any of the 40 top-notch online programs at Arizona University, where you can pursue your Bachelor’s degree. Besides, veterans and other militaries can even extend this program to their family members!
  2. Starbucks treats you as a partner. Literally. This company writes about its employees “the partners,” and it is something that makes you believe that you are treated fairly in this organization. Yet, this attitude also means that you must be responsible for the results of your work at Starbucks, as well as for your actions.
  3. Starbucks is a company that introduced the “stocks on stocks” model for its employees. Once you enter the company, you become eligible to obtain the company’s shares through the system called “Restricted Stock Units.” This is one of the best Starbucks perks and it works in the following way: a year after entering the company and being employed during that time without breaks, you get 50 percent of the stock grant. After the second year (also full, without breaks), you get the second part and, then, you can do whatever you wish with your shares.
  4. If you enjoy getting freebies, Starbucks is a right place to work at. Actually, this company provides its workers with a lot of free stuff. Once per week, every company’s employee is eligible to receive a box of his/her favorite tea (Tazo tea, though), a box of cup pods, or one pound of coffee beans of whatever sort they choose. Besides, employees are also able to buy all the company’s products with a 30 percent discount.
  5. This company provides its employees with a large number of benefits. When it comes to benefits, indeed, Starbucks can be viewed at its best in regards to this matter. In particular, the company provides its employees with such a package like “Your Special Blend,” which may cover different bonuses, 401k, adoption assistance, health, dental, and vision plans, as well as other pleasant stuff. All these Starbucks perks, after all, supplements a pretty good and stable income you will receive at this company.

How to Submit a Starbucks Job Application

As you could notice from the above listen aspects, Starbucks is a great company to work for and there are constantly people who want to get hired by Starbucks. So, you should prepare yourself for a thought that it will not be easy to apply for Starbucks. However, the entire process is usually quick: a week (or two at maximum) is needed for reviewing your Starbucks job application and another week is needed for deciding about the interview results.

Starbucks Job Application

Young people make up a large share of employees at Starbucks

So, get employed by this company by sending your Starbucks job application with the help of the following guidelines:

  1. In the first place, you should go to the careers page on the Starbucks website.
  2. On the right side, there will be the Starbucks Career Center bar. If you want to work in the corporate office, select the department where you wish to work under the text “Work in our Corporate Offices” and click on “Search.”
  3. If you want to work in a Starbucks store, choose the profession under the text “Work in Our Stores” and click on “Search.”
  4. On the next page, you can select your location, milage of the stores from your home, keywords, and sort out the vacancies.
  5. Once you have found the desired vacancy, open it in the new page.
  6. At the top, click on the “Apply” button.
  7. In the next page, accept the privacy agreement.
  8. Sign up for Starbucks by using your Yahoo or Google accounts, or just the box on the website.
  9. After signing in to the website, send your CV over.
  10. Within a week or, at maximum, two weeks, you will be contacted about the time when you should come to an interview.
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Starbucks Hiring Process: Passing an Interview at Starbucks

After submitting your Starbucks job application and CV, there is the next stage of the Starbucks hiring process: an interview. Starbucks is usually not characterized by having very tough interviews – the company, after all, is looking after creative, bright, positive people. Yet, you should be aware of all the difficulties it may entail. Also, you are unlikely to have a second interview: if you pass the “first” interview successfully, you will be invited to make all necessary checks and start training.

Starbucks Perks

Starbucks offers the lucrative “Your Special Blend” packages to its employees and treats them as “the partners”

These are the questions you may hear during your interview at Starbucks:

  • Why you want to get a work at Starbucks? You should use this opportunity to show that you researched about the company before arriving for an interview. Also, point to the obvious advantages of the company and how it treats its employees:

“I am very pleased to be at this interview today, since I have always strived to get a job at a respectable company, which has a unique corporate culture and a spirit of unity. Working for a company that treats its employees as the “partners”, I think, is something that is well appreciated among both the employees and outsiders.”

  • Tell me about your favorite item in the menu of Starbucks coffeehouses? This is actually one of the key questions you will be asked. The interviewer wants to know whether you really know about the selection of the products, food, and drinks at Starbucks. If you do know the assortment, it makes it easier for the company and the management will spend less time on your training. So if you are not a frequenter to Starbucks, it is highly recommended for you to pay a visit to Starbucks store and order something before your interview. Your answer may sound like:

“I have been a frequenter to the coffeehouses of your chain for years, and what I always order is a yogurt parfait. Though, I should also point out that the Vanilla Bean Crème Frappuccino drink is something impossible to resist, and I frequently betray and rejoice at ordering this drink as well.”

  • What occupation you plan to have in five years? At this point, the interviewer obviously wants to find out about your intentions of staying at Starbucks. Don’t forget that the longer an employee stays, the less resources the company will spend on training other employees. So, the answer of yours may be something similar to:

“At that point of my life, I plan to work as a shift manager in one of your stores, while progressing further towards the occupation of a store manager. In addition, I also hope to take advantage of the educational opportunities your company offers (SCAP) and combine my studies with the job.”

  • What meaning the customer service experience has for you? In order to understand this question and answer it properly, you should understand the specificity of work at Starbucks. The situations when a lot of customers come to Starbucks – mostly, during the peak hours and in the morning – are quite frequent, and so the interviewer wants to know whether you are the type of a person who is able to work under pressure. In this case, your answer may sound something like:

“I think that the customer service experience is the key matter, not only at Starbucks, but in any company. If you want a client to return and make an order again, you should ensure that all drinks and food are served in time, quickly, and the orders are not mixed up. I am sure I am able to work under pressure and provide a great customer experience even during the peak hours. Yet, customer service means not only what I’ve mentioned, but even “small things,” like asking about how is the day going, asking the customer’s name, and being polite and positive.”

If you have successfully passed an interview, then you will be invited for all necessary checks, after which you can start your 2-week training in the company.

Recommendations That Will Help You Obtain a Work at Starbucks

At the end, Starbucks is the type of a company that provides its potential employees with its own recommendations for interview and CVs. You can visit this page and take advantage of the company’s suggestions in regards to interviews and resumes. Besides, our website has also prepared a detailed, step-by-step guide on how to make a resume. After all, this insider interview can give you an insight about how to get a work at Starbucks.

But aside from that, these several recommendations may stand in good stead and help you obtain a work at Starbucks as well:

  • Before going to an interview, check the Starbucks’ mission statement on its website.
  • Read news about the company and its main competitors in order to understand the entire situation in the market.
  • Try to dress up somewhat conservatively and formally, without some bright clothes, which are incongruous for interviews.
  • Don’t forget to bring a copy of your CV or resume along.
  • Express the desire to work at Starbucks and show that you are a creative, passionate, and friendly person (Starbucks values these qualities the most).

Also, you can check out our guides on how to apply for McDonald’s and Walmart.


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